Privacy Policy

Privacy Policy

We value your privacy, and we want to help make your experience on this site as satisfying and safe as possible.

This privacy policy discloses the privacy practices for This privacy policy applies solely to information collected by this website. It will notify you of the following: 

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.

In order to use the members-only areas of this website, a user must first complete a registration form. During registration, a user is required to give certain information (such as name and email address). At your option, you may provide demographic information (such as phone number or location) about yourself, but it is not required. You may also change who can view information in your profile.

Information Collection, Use, and Sharing 
We only have access to/collect information that you voluntarily give us via your member profile or direct contact. We will not sell or rent this information to anyone.

We may use this information to operate, provide, improve, and maintain this site and other PHAO services and systems; to develop new resources and services; and to prevent abusive and fraudulent use of this website and our other services and systems. Unless you ask us not to, we may contact you via email in the future to send you administrative messages, information about new content or features of this site, or changes to this privacy policy; and for other administrative purposes.

We will not share your information with any third party outside of the In the Know Community Management Team, other than as necessary to fulfill your request, e.g. to ask a subject matter expert to respond to a request for assistance.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Access to your data on this site is password-protected, and we use encryption to protect sensitive information transmitted online. We also protect your information offline. Community Managers and other staff who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Your Access to and Control Over Information 
You have a right to (1) access, modify, correct, or delete your personal information in your profile, (2) change or remove your content, and (3) close your account.

It is your responsibility to protect the security of your login information. Please note that discussion forums, emails, and similar means of communication with other members are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

You may opt out of any future email contact at any time. You can contact us at any time via the email address given on our website to express any concerns you have about privacy or use of your data.

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

This policy was last updated on August 25, 2015.